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Company management Members of the management team ‘Obviously, these days you can run a company as a manager. But we are patissiers and always will be. At Confiserie Bachmann, the love of craftsman- ship is key. We’re passionate about creating the highest quality products every day – with no compromise.’ Matthias Bachmann Owner and managing director ‘I want to, and must, make sure that the products we sell every day are of the highest quality. I do all the things that I demand frommy team: I turn up for work between 5 and 6 am in my work clothes. And I’mwhere the action is at that time: in the bakery.’ Daniel Weber Production ‘The first step towards shaping our future is developing the skills of every single employee at Bachmann. This is at the heart of the work we do. That’s why we don’t just talk – we achieve success together by DOING.’ Jens Behlau Corporate development ‘Accompanying a product from its conception and development all the way through to our specialist stores still makes me happy after 20 years. I’m very grateful that I can always depend on my excellent team and that we’re able to pour our heart and soul, passion and ex- pertise into the realisation of innovative ideas and products.’ Juliane Bachmann Product management ‘Quality is in the eye of the beholder. That’s why my job is to see all our products through the eyes of our customers. The maths are simple: the best raw ingredients + passion + a lot of time = quality Carsten Rindom Production and QM ‘I’ve been working in this company for 24 years, and I’ve never once been bored in all that time. That’s because I face dif- ferent challenges in the many different areas of the business and often visit our specialist stores. I love supporting our employees out front and lending a hand. That’s the very best way to stay up to date with customer preferences.’ Jacqueline Di Marco Sales and training ‘We’ve achieved our goal if customers feel that they have received more than they paid for. We want to offer additional value and be unique.’ Vlatko Iliev Sales management ‘You have to like people in order to be able to offer them some- thing unique. That’s the example that me and my brother attempt to set for our employees day in, day out. We want to share our joy, as there’s nothing more wonderful than gifting someone a moment of indulgence.’ Raphael Bachmann Owner and manag- ing director ‘In all those dec- ades, the inspira- tion for new ideas always came from either events or people. If you go through life with your eyes and ears open and stay in touch with your customers, then you’ll automatically find out what they’re thinking. That allows you to be one step ahead instead of trailing behind.’ Raymond Bachmann Senior Manager 21